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Terms & Conditions

​This website is owned and operated by the Pittsburgh Toy Lending Library (hereafter PTLL), a registered 503(c)(3) nonprofit organization in Pittsburgh, PA, USA.

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The website offers visitors information about the PTLL, including but not limited to information about our operations, organizational history, and services. It also offers visitors the opportunity to subscribe to membership.

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These Terms set forth the terms and conditions under which you may use our website and services as offered by us. By accessing or using the website or our services, you agree that you have read, understand, and agree to be bound by these Terms.

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In order to use our website and/or receive our services, you must possess the legal authority, right, and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

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The services-for-payment available on this website include PTLL membership and party rentals (currently suspended due to the COVID-19 pandemic). The prices we charge for services are listed on the website. Membership fees are paid annually, and you will receive an email with renewal instructions when your membership term is near expiration; we do not automatically bill you for renewal.

 

When buying a membership or other service, you agree that: (i) you are responsible for reading the full details before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase the service when you commit to buy it and you complete the check-out payment process.

We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

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The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of PTLL. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

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Funds donated to the PTLL are used to support our operations, programs, and services. Donations will be allocated to our general fund unless you specifically indicate that they should be earmarked for a different purpose (e.g., toy fund).

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You agree to indemnify and hold PTLL harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

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To the maximum extent permitted by applicable law, in no event shall PTLL, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

To the maximum extent permitted by applicable law, PTLL assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

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We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

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These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of Pennsylvania, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Pittsburgh, Pennsylvania. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.

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Refund Policy

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If you are not satisfied with your membership, you may request a refund by emailing ptll@pghtoys.org within 30 days of payment. Party cancellations must be made at least 30 days prior to the scheduled party date, or you will forfeit your deposit. Parties that are canceled less than 15 days prior to the scheduled date cannot be refunded.

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PTLL merchandise purchased from our store is non-refundable, except in the case of a damaged product or a manufacturing error. Due to the print-on-demand nature of our product, we are unable to offer returns or refunds if you ordered the wrong size, color, or simply don’t like the product. In case of a damaged product or a manufacturing error, please email info@pghtoys.org with a picture of the damaged product and your order information within 14 days of product delivery.

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Shipping and Delivery

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PTLL merchandise purchased from our store is fulfilled by our print providers via Printify. We offer free shipping for all merchandise purchased through our store. It generally takes 5 to 10 business days for orders to be delivered. However, delivery might be slower during peak periods (e.g. Nov/Dec). PTLL has no control over the shipping time since fulfillment is handled by our print providers at Printify.

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